Orders made Monday-thursday will be shipped within’ 24 hours of ordering. The Shipping usually takes 1-3 weekdays within Denmark and 5-10 days internationally.
All our orders will by default be shipped to the nearest Pick-up/Parcelshop, unless you request a home delivery. Be aware that we do not cover lost shipments to home deliveries.
Be aware that all orders going out of EU might be going through toll, you should expect to pay taxes and duties. At the moment we unfortunately cannot offer 14-days return on orders going out of EU. We recommend to look through the pictures and measurements.
Feel free to contact us with questions regarding shipping.
If you wish to return your purchase, please contact us via email@example.com within 14 days of placing your order.
Products must be returned in the same condition as received.
Shipping costs on returns will not be covered by us.
Due to the current situation regarding COVID-19, we are unfortunately not doing meet-/pick-ups at the moment.
Our main focus at Luxury by Ho when it comes to shipping, is trying to achieve the shortest delivery time, while maintaining save and sound packaging.
We try to refrain from using plastic as much as possible, but it is a necessity when aiming for the safest packaging.
That is why we only use Eco-friendly plastic, made from parts of recycled materials.